Question 1

What exactly does Answer24 Radar do?

Accepted Answer

Radar follows the market you choose, signals relevant developments and helps you turn them into commercial action.

Question 2

What is Answer24?

Accepted Answer

Answer24 spots new commercial opportunities in your market and helps you follow them up. Radar shows where opportunities appear; Sales carries out the commercial follow-up when you want it.

Question 3

Does 'new' mean a business was just founded?

Accepted Answer

No. A date in Answer24 is the moment we first saw a business, not its founding or opening date.

Question 4

What is Answer24 Sales?

Accepted Answer

The commercial execution layer: we follow up selected B2B opportunities under rules agreed in advance.

Question 5

Does an AI salesperson speak on behalf of my company?

Accepted Answer

No. You decide what is communicated on behalf of your organisation; we do not invent your story.

Question 6

What does Answer24 Radar cost?

Accepted Answer

Radar is a monthly subscription. Current rates are on the pricing page.

Question 7

Does a signal mean a company intends to buy?

Accepted Answer

No. A signal means something relevant is happening, not that a company wants to buy. You decide which opportunities are worth pursuing.

Question 8

I did not receive a verification email.

Accepted Answer

Check your spam folder and request the email again from the verification page.

Question 9

How up to date are the signals?

Accepted Answer

Your market is scanned weekly or monthly per region. New signals appear in your Radar right after the scan.

Question 10

How is this different from a company database?

Accepted Answer

A database tells you which businesses exist. Radar tells you when something new appears.

Question 11

What is the difference between Radar and Sales?

Accepted Answer

Radar shows where new commercial opportunities appear. Sales makes sure selected opportunities are actually followed up.

Question 12

Which organisations is Answer24 for?

Accepted Answer

For B2B organisations where a new customer carries enough value and who know which businesses are interesting to them.

Question 13

How do I get started with Answer24?

Accepted Answer

You create an account, choose a package and select the markets you want to watch. Radar then starts spotting automatically.

Question 14

Which countries does Answer24 cover?

Accepted Answer

Answer24 works in the regions we configure for you. Get in touch if your market is not available yet.

Question 15

How do I reach support?

Accepted Answer

Customers reach support from the dashboard. If you are not a customer yet, use the contact form on the website.

Question 16

Which languages is Answer24 available in?

Accepted Answer

The website and dashboard are available in Dutch, English, German and French. Switch language at the top of the page.

Question 17

Why do I see no new businesses in the first week?

Accepted Answer

A region's first scan records what is already there. Only from the second scan can we see what is genuinely new.

Question 18

Which sectors can I watch?

Accepted Answer

Automotive, hospitality, retail, health, construction and installation, professional services, education and leisure, among others.

Question 19

What information do I see per business?

Accepted Answer

Name, address, category, location and when we first saw it. Phone and website where available.

Question 20

How many new businesses can I expect per week?

Accepted Answer

That depends on your region and category. We do not quote a number in advance, because it varies a great deal per market.

Question 21

Are conversations recorded?

Accepted Answer

Not by default. Recording is off per campaign and is only enabled when agreed in advance.

Question 22

Does Answer24 use AI?

Accepted Answer

Yes, in a supporting role: classification, transcription, summaries, routing, translation and analysis — never to decide your story.

Question 23

Can I use Sales with my own prospect list?

Accepted Answer

Yes. Radar is not a prerequisite. If you have a clearly defined B2B audience, we can work from that.

Question 24

Do you guarantee a number of appointments?

Accepted Answer

No. We agree effort and result criteria in advance, but we do not guarantee a number of appointments or sales.

Question 25

Is a signalled business called automatically?

Accepted Answer

No. Signalling and commercial follow-up are separate steps. You decide which opportunities are followed up.

Question 26

What happens with different prospect responses?

Accepted Answer

Every response has a next step agreed in advance: from human follow-up through to exclusion from further outreach.

Question 27

How does the handover to my team work?

Accepted Answer

On interest, with human follow-up agreed, the contact is handed to an available colleague.

Question 28

How long before a campaign is running?

Accepted Answer

That depends on how quickly the audience, message and next steps are settled. We do not skip that step.

Question 29

Can I stop or adjust a campaign midway?

Accepted Answer

Yes. Audience, message and effort can be adjusted or paused in consultation.

Question 30

How is the result judged?

Accepted Answer

On the outcomes you named as valuable in advance, not on the number of call attempts.

Question 31

What does Answer24 Sales cost?

Accepted Answer

Sales is based on your assignment: audience, work involved and desired capacity determine the scope and the price.

Question 32

Can I try Answer24 first?

Accepted Answer

Get in touch to discuss what is possible for your market.

Question 33

How do I cancel?

Accepted Answer

The notice period is in your agreement. You can cancel through support or your contact.

Question 34

Are the quoted prices including VAT?

Accepted Answer

Quoted rates are exclusive of VAT unless stated otherwise. Answer24 is a business service.

Question 35

Where does the company data come from?

Accepted Answer

From publicly available business information about companies in the market you selected.

Question 36

How does Answer24 handle the GDPR?

Accepted Answer

We process business data for commercial follow-up and record what has been agreed per assignment.

Question 37

I do not want to be contacted by Answer24. What can I do?

Accepted Answer

Let us know through the contact form. Your request is recorded and excluded from further campaign follow-up.

Question 38

Which cookies does Answer24 use?

Accepted Answer

Necessary cookies are always active. Analytics and marketing cookies only with your consent.

Question 39

How long does Answer24 keep data?

Accepted Answer

For as long as it is needed for the service and for legal obligations. The details are in the privacy statement.

Question 40

I forgot my password. What now?

Accepted Answer

Use 'Forgot password' on the sign-in page. You will receive an email with a recovery link.

Question 41

What happens to my data after cancellation?

Accepted Answer

Your account and campaign data are deleted after the contract ends, apart from what we are legally required to keep.

Question 42

Which commercial signals can Radar find?

Accepted Answer

Today Radar signals businesses that newly appear within your chosen industries and regions. More signal types are in development.

Question 43

How does Radar decide which opportunities are relevant to my organisation?

Accepted Answer

Relevance starts with your own choice: Radar only shows opportunities within the industries and regions set up for you.

Question 44

What is an Opportunity Score?

Accepted Answer

An explainable priority per opportunity, based on fit, signals, recency and contactability. The score is in development.

Question 45

Can Radar combine several signals from the same company?

Accepted Answer

That is in development. Radar will group recent signals around the same company, so one opportunity tells the whole story.

Question 46

Can I set industries, regions and signals myself?

Accepted Answer

You choose industries yourself in Radar, up to the number your package allows. Regions are set up together with Answer24. Choosing signals is in development.

Question 47

Can my own sales team use Radar?

Accepted Answer

Yes. Many customers use Radar with their own sales team and follow opportunities up themselves.

Question 48

Can Answer24 follow up the opportunities found?

Accepted Answer

Yes. With Answer24 Sales an opportunity from Radar goes straight into a campaign, with enrichment, email, phone follow-up and appointments.

Question 49

How does Radar handle existing customers and companies already contacted?

Accepted Answer

When an opportunity is followed up through a campaign, companies on your exclusion list, do-not-call lists and recently contacted numbers are skipped. Excluding them in Radar itself is in development.

Frequently asked questions

Featured questions

Is your question not listed?

We use cookies